Shipping policy

SHIPPING

At weARCHIVE, we are committed to delivering your jewelry with care and efficiency. Please review our shipping policies below:

PROCESSING TIME

All orders are processed within 1-3 business days. Custom or made-to-order pieces may take longer, with an estimated processing time of up to 7 business days. You will receive a confirmation email once your order has shipped.

SHIPPING RATES & DELIVERY TIME

Domestic Shipping
We offer standard shipping within The Netherlands. Delivery times typically range between 2 to 4 business days after you receive the tracking code. Shipping costs for orders within The Netherlands are EUR 5,99.

International Shipping
We offer standard shipping for international orders. Delivery times depend on the chosen destination. Shipping costs for international orders are calculated at checkout based on your location. All prices are exclusive of additional import, customs, and sales taxes. These charges may be applied in accordance with your country's specific requirements and are the buyer's responsibility.

TRACKING

Once your order is shipped, we will send you an email with a tracking number so you can follow your package every step of the way.

CUSTOMS & DUTIES

For international orders, additional customs fees or duties may be charged by your country’s customs office. These charges are the customer’s responsibility, and weARCHIVE is not liable for any delays or fees imposed by customs.

LOST OR DAMAGED PACKAGES

We take great care to ensure that your jewelry arrives in perfect condition. However, weARCHIVE is not responsible for lost or damaged packages once they are in the hands of the shipping carrier. Please contact the shipping carrier directly for claims.